Privacy Policy
Last updated: May 20, 2026
The Taylor Group ("we," "us," or "our"), a real estate team brokered by RE/MAX Alliance, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our real estate services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our site.
Information We Collect
We collect information you voluntarily provide when you contact us, request a home valuation, or submit an inquiry through our website. This may include: • Your name, email address, phone number, and mailing address • Property address or details related to a home you are buying or selling • Your preferences, timeline, and other information relevant to your real estate needs • Communications you send us via email, phone, or web forms We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and time spent on the site. This information is collected through standard web analytics tools and is used solely to improve our website experience.
How We Use Your Information
The information we collect is used exclusively to provide you with real estate services and to communicate with you about your needs. Specifically, we use your information to: • Respond to your inquiries and provide requested information about properties or services • Schedule showings, consultations, and follow-up appointments • Send you property listings, market updates, and other real estate information you have requested • Process and facilitate real estate transactions • Comply with legal and regulatory requirements applicable to licensed real estate professionals • Improve our website and services based on aggregate usage data We do not sell, rent, or trade your personal information to third parties for marketing purposes. Data will not be shared with third parties for marketing or promotional purposes.
TCPA Consent & SMS Communications
By submitting a contact form or inquiry on our website, you consent to be contacted by Taylor Group Real Estate via telephone call, email, and/or text message (SMS) for real estate-related purposes, including but not limited to property information, market updates, and scheduling.
1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at [email protected].
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy: Privacy Policy.
To opt out of email communications, click the unsubscribe link in any email or contact us directly. To opt out of phone calls, simply inform us during any call or send a written request to [email protected].
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state communications laws.
Information Sharing & Disclosure
We do not sell or rent your personal information. We may share your information only in the following limited circumstances: • With your explicit consent • With RE/MAX Alliance and affiliated brokerage personnel involved in your transaction • With third-party service providers who assist us in operating our website or conducting our business (such as email service providers or CRM platforms), subject to confidentiality agreements • With other real estate professionals (such as cooperating agents, title companies, lenders, or inspectors) as necessary to complete a real estate transaction you have engaged us for • As required by law, court order, or governmental authority • To protect the rights, property, or safety of The Taylor Group, our clients, or others Any third parties with whom we share information are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services to us.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our website uses industry-standard encryption (SSL/TLS) for data transmission. We limit access to your personal information to employees and contractors who need it to provide services to you. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.
Your Rights & Choices
You have the right to: • Access the personal information we hold about you • Request correction of inaccurate or incomplete information • Request deletion of your personal information, subject to our legal obligations • Opt out of marketing communications at any time • Request that we limit the use of your personal information To exercise any of these rights, please contact us using the information provided at the bottom of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law. Florida residents may have additional rights under the Florida Information Protection Act (FIPA). If you are a Florida resident and have questions about your rights, please contact us directly.
Third-Party Links
Our website may contain links to third-party websites, including MLS listing platforms, mortgage calculators, and other real estate resources. These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any third-party site you visit through links on our website.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: